Governance Lag
What does this mean?
Revenue and Program Scale spike rapidly, but the Governance Score remains stagnant. The organization has outgrown its founding era but hasn't installed proper oversight.
The Path Forward
The Scaffold
Brings immediate structural maturity. It represents the necessity of outside, independent oversight to manage new scale, breaking the echo chamber of a founding 'friends and family' board.
Institutional Epochs
Historical Performance
| Year | Revenue | Top Comp | Comp % Rev | Score | Phase Label | Outlook | Details |
|---|---|---|---|---|---|---|---|
| 2023 | Hidden | Hidden | — | 47 | Fragile | Recovery | |
| 2022 | — | — | — | 24 | Critical Intervention Needed | Decline Risk | |
| 2021 | — | — | — | 28 | Critical Intervention Needed | Recovery | |
| 2020 | — | — | 34.3% | 27 | Critical Intervention Needed | Gov Risk | |
| 2019 | — | — | 57.7% | 25 | Critical Intervention Needed | Gov Risk | |
| 2018 | — | — | 56.1% | 29 | Critical Intervention Needed | Gov Risk | |
| 2017 | — | — | 14.0% | 49 | Fragile | Recovery | |
| 2016 | — | — | 21.7% | 40 | Governance-Stressed | Recovery | |
| 2015 | — | — | 22.5% | 30 | Critical Intervention Needed | Recovery | |
| 2014 | — | — | 17.1% | 28 | Critical Intervention Needed | Decline Risk | |
| 2013 | — | — | 33.1% | 31 | Critical Intervention Needed | Gov Risk | |
| 2012 | — | — | 15.5% | 43 | Fragile | Stable Watch | |
| 2011 | — | — | 10.7% | 45 | Fragile | Stable Watch |
Officer compensation history
Tax year 2023
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| RYAN ARTHURS | Board Member | — | ||
| KEITH BRYAN | Board Member | — | ||
| CARLEY HILL | Board Member | — | ||
| FRANK LOTEMPIO | Board Member | — | ||
| KENNETH PAYNE | Board Member | — | ||
| DOUG SITLER | Board Member | — | ||
| JON SPIELMAN | Board Member | — | ||
| ADAM ZYGLIS | Board Member | — | ||
| KEVIN CICHOCKI | Board President | — | ||
| CATHERINE GILLESPIE | BOARD VICE P | — | ||
| SHASTI O'LEARY | BOARD SECRET | — | ||
| JOSEPH WINTER | BOARD TREASU | — |
Tax year 2022
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| RYAN ARTHURS | BUFFALO, NY | — | ||
| KEVIN CICHOCKI | ELMA, NY | — | ||
| CATHERINE GILLESPIE | BUFFALO, NY | — | ||
| FRANK LOTEMPIO | BUFFALO, NY | — | ||
| SHASTI O'LEARY | BUFFALO, NY | — | ||
| KENNETH PAYNE | BUFFALO, NY | — | ||
| DOUG SITLER | BUFFALO, NY | — | ||
| JON SPIELMAN | EAST AURORA, | — | ||
| WILLIE UNDERWOOD | BUFFALO, NY | — | ||
| JOE WINTER | TONAWANDA, N | — | ||
| ADAM ZYGLIS | BUFFALO, NY | — |
Tax year 2021
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| Kevin Cichocki | Elma, NY | — | ||
| Catherine Gillespie | BUFFALO, NY | — | ||
| Shasti O'Leary | BUFFALO, NY | — | ||
| Jon Spielman | East Aurora, NY | — | ||
| Joe Winter | Tonawanda, NY | — | ||
| Kenneth Payne | Buffalo, NY | — | ||
| Frank LoTempio | Buffalo, NY | — | ||
| Nicolle Whittman-Lotempio | Buffalo | — | ||
| Adam Zyglis | Buffalo, NY | — | ||
| Willie Underwood | Buffalo, NY | — | ||
| Ryan Arthurs | Buffalo, NY | — | ||
| Doug Sitler | Buffalo, NY | — |
Score breakdown
The three components combine into a single 0–100 score weighted as shown. Full methodology →
Peer comparison
Compared to 700 other orgs in NY with NTEE prefix A6.
Most-divergent component: financial score sits 24 points above the peer median (55 vs. 31).
5-year trend: Governance Lag
Revenue and Program Scale spike rapidly, but the Governance Score remains stagnant. The organization has outgrown its founding era but hasn't installed proper oversight.
Overall score has gone from 25 → 47 over 5 years (improving by 22 points). A multi-year directional move of this magnitude is a signal worth investigating.
What's driving this score
- All-volunteer org with no paid officers — governance signal is neutral (default 50), not absent.
What would change this score
No specific high-impact levers identified — this org's score is balanced across components.
Improving governance is a board decision. These are the levers.