Mission Drift
What does this mean?
Highly volatile revenue swings year over year paired with fluctuating Program Scores. The organization is constantly pivoting to chase restricted grant funding rather than building a sustainable core.
The Path Forward
The Lodestar
A radical recommitment to the core mission. It requires the organization to gain the strength to say 'no' to restricted funding that pulls them away from their true purpose.
Institutional Epochs
Historical Performance
| Year | Revenue | Top Comp | Comp % Rev | Score | Phase Label | Outlook | Details |
|---|---|---|---|---|---|---|---|
| 2023 | — | — | — | 42 | Critical Intervention Needed | Gov Risk | |
| 2022 | — | — | — | 48 | Fragile | Gov Risk | |
| 2021 | — | — | 1,686.0% | 31 | Critical Intervention Needed | Gov Risk | |
| 2020 | — | — | 12.5% | 53 | Fragile | Recovery | |
| 2019 | — | — | 21.6% | 59 | Fragile | Gov Risk | |
| 2018 | — | — | — | 61 | Stable | Stable Watch | |
| 2017 | — | — | — | 61 | Stable | Stable Watch | |
| 2016 | — | — | — | 55 | Fragile | Recovery | |
| 2015 | — | — | — | 51 | Fragile | Decline Risk | |
| 2014 | — | — | — | 53 | Fragile | Decline Risk | |
| 2013 | — | — | — | 55 | Fragile | Recovery | |
| 2012 | — | — | — | 51 | Fragile | Decline Risk | |
| 2011 | — | — | — | 61 | Stable | Stable Watch | |
| 2010 | — | — | — | 51 | Fragile | Stable Watch |
Officer compensation history
Tax year 2023
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| SUSAN DELGIORNO | Executive Director | 28.7% of Rev | ||
| JOANNE GARCIACONTREPOINT LLC | COMPTROLLER | 7.6% of Rev | ||
| RICARDO GARCIA | Board President | — | ||
| JEFF SHADE | Secretary | — | ||
| ERIC ARSENICOS | Board Member | — | ||
| AMY BORGIA | Board Member | — | ||
| SUSAN NG | Board Member | — | ||
| GERALD WARNER | Board Member | — | ||
| NORA LEE | Board Member | — |
Tax year 2022
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| JOANNE GARCIACONTREPOINT LLC | COMPTROLLER | 7.6% of Rev | ||
| SUSAN DELGIORNO | Executive Director | 7.3% of Rev | ||
| RICARDO GARCIA | Board President | — | ||
| JEFF SHADE | Secretary | — | ||
| ERIC ARSENICOS | Board Member | — | ||
| AMY BORGIA | Board Member | — | ||
| SUSAN NG | Board Member | — | ||
| GERALD WARNER | Board Member | — | ||
| NORA LEE | Board Member | — |
Tax year 2021
| Name | Title | Phone | Compensation | |
|---|---|---|---|---|
| SUSAN DELGIORNO | Executive Director | 41.1% of Rev | ||
| JOANNE GARCIACONTREPOINT LLC | COMPTROLLER | 7.6% of Rev | ||
| RICARDO GARCIA | Board President | — | ||
| JANINE DORAN | Board President | — | ||
| GEORGE MAURER | Treasurer | — | ||
| JEFF SHADE | Secretary | — | ||
| ERIC ARSENICOS | Board Member | — | ||
| AMY BORGIA | Board Member | — | ||
| VICTORIA HONG | Board Member | — | ||
| GEORGE MAURER | Board Member | — | ||
| SUSAN NG | Board Member | — | ||
| GERALD WARNER | Board Member | — | ||
| NORA LEE | Board Member | — |
Score breakdown
The three components combine into a single 0–100 score weighted as shown. Full methodology →
Peer comparison
Compared to 700 other orgs in NY with NTEE prefix A6.
Most-divergent component: financial score sits 39 points above the peer median (70 vs. 31).
5-year trend: Mission Drift
Highly volatile revenue swings year over year paired with fluctuating Program Scores. The organization is constantly pivoting to chase restricted grant funding rather than building a sustainable core.
Overall score has gone from 59 → 42 over 5 years (declining by 17 points). A multi-year directional move of this magnitude is a signal worth investigating.
What's driving this score
- All-volunteer org with no paid officers — governance signal is neutral (default 50), not absent.
What would change this score
No specific high-impact levers identified — this org's score is balanced across components.
Improving governance is a board decision. These are the levers.