Institutional Maturation
Institutional Maturation
Institutional Maturation Market Archetype Mechanical Natural
Tier
Developing
Trajectory Thumbprint

Institutional Maturation

What does this mean?

The gold standard. 10-year slow, steady, concurrent growth across Financial Health, Governance, and Program. Leadership is scaling their oversight and impact in lockstep.

The Path Forward

The Crown

A mandate to lead the sector. It encourages the organization to mentor emerging nonprofits and embark on generational capital projects, leveraging their profound stability.

The Crown
The Crown
Institutional Health Scores
5-yr trend: Institutional Maturation ↑
Overall
55
Score
Governance
58
Score
Financial
50
Score
Program
60
Score

Institutional Epochs

2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
Financial Era
Governance Era
Trajectory Era
Institutional Maturation

Historical Performance

Year Revenue Top Comp Comp % Rev Score Phase Label Outlook Details
2025 Hidden Hidden — — Unknown —
2023 Hidden Hidden 3.7% 55 Fragile Stable Watch
2022 — — 5.0% 54 Fragile Recovery
2021 — — 11.8% 50 Fragile Recovery
2020 — — 10.6% 40 Fragile Recovery
2019 — — 7.0% 40 Fragile Recovery
2018 — — 11.3% 32 Critical Intervention Needed Decline Risk
2017 — — 5.7% 34 Critical Intervention Needed Decline Risk
2016 — — 7.2% 34 Critical Intervention Needed Decline Risk
2015 — — 6.1% 34 Critical Intervention Needed Decline Risk
2014 — — 6.1% 34 Critical Intervention Needed Decline Risk
2013 — — 6.8% 38 Financially Distressed Recovery
2012 — — 7.2% 34 Critical Intervention Needed Stable Watch
2011 — — 7.8% 34 Critical Intervention Needed Stable Watch

Officer compensation history

Tax year 2026

Name Title Phone Email Compensation
JOSEPH P CLIFFORD Executive Director Hidden
SHARON BROWN Board President —
JENNY WILLIAMS Board President —
CHRIS MORIN Treasurer —
ELLEN DIJKMAN DULKES Secretary —
ROXANNE BENZEL Board Member —
CHIP BROWN Board Member —
GEORGE CACCAVARO Board Member —
PAUL CALANDRELLA Board Member —
PAUL COATS Board Member —
DIANNE ESTES Board Member —
KAREN GOLLEGLY Board Member —
MEL HALL Board Member —
PATRICK HAYES Board Member —
JIM LARRICK Board Member —
PATRICIA MORSE Board Member —
SARA PERINE Board Member —
ALLISON POLLARD Board Member —

Tax year 2023

Name Title Phone Email Compensation
Ann Greenwald Secretary —
George Caccavaro Board Member —
James Larrick Board Member —
Karen Gollegly Board Member —
Pat Morse Treasurer —
Christine Morin Board President —
Ann Munves Malenka Board Member —
Chip Brown Board Member —
Sharon Brown Board President —
Matthew Locker Board Member —
Christopher Adams Board Member —
Dianne Estes Board Member —
Jon Scott Board Member —
Paul Coats Board Member —
Patrick Hayes Board Member —
Ellen Difkman-Dulkes Board Member —
Allison Pollard Board Member —

Tax year 2022

Name Title Phone Email Compensation
Ann Greenwald Secretary —
Georg Caccavaro Board Member —
Kevin Lane Keller Board Member —
Karen Gollegly Board Member —
Pat Morse Treasurer —
Christine Morin Board President —
Ann Munves Malenka Board Member —
Theresa Tabor Board Member —
Sharon Brown Board Member —
Matthew Locker Board President —
Christopher Adams Board Member —
Dianne Estes Board Member —
Jon Scott Board Member —
Paul Coats Board Member —
Patrick Hayes Board Member —
Ellen Difkman-Dulkes Board Member —

Tax year 2021

Name Title Phone Email Compensation
Ann Greenwald Secretary —
Georg Caccavaro Board Member —
Kevin Lane Keller Board Member —
Dr Robert Racusin Board Member —
Pat Morse Treasurer —
Christine Morin Board Member —
Ann Munves Malenka Board President —
Kay McCabe Board Member —
Sharon Brown Board Member —
Matthew Locker Board President —
Christopher Adams Board Member —
Dianne Estes Board Member —
Jon Scott Board Member —
Shaun Mulholland Board Member —
Patrick Hayes Board Member —
Ellen Difkman-Dulkes Board Member —
Officer contact details, exact compensation figures, and active litigation are available to verified members.
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Score breakdown

Score breakdown

Financial resilience
50 / 100
weight 40%
Governance risk
58 / 100
weight 40%
Program scale
60 / 100
weight 20%
Overall
55 / 100
Developing

The three components combine into a single 0–100 score weighted as shown. Full methodology →

Peer comparison

Compared to 64 other orgs in NH with NTEE prefix A6.

Most-divergent component: program score sits 27 points above the peer median (60 vs. 33).

5-year trend: Institutional Maturation

The gold standard. 10-year slow, steady, concurrent growth across Financial Health, Governance, and Program. Leadership is scaling their oversight and impact in lockstep.

What's driving this score

What would change this score

The two changes that would most improve this score:

  1. Stabilize program expenses or grow earned-income revenue to break the consecutive-deficit pattern (~8 points to financial score).

Improving governance is a board decision. These are the levers.